Archive

Archive for the ‘Professional Development’ Category

Oct
24

 

Our third anniversary Showcase of Service Providers has been published.

See the fall issue of TRUST! Magazine.

I hope you will take a few minutes to review the magazine featuring those who place organizational trust in the center of their business agenda.

Nominations are now being accepted for the 8th annual 
Trust Across America Top Thought Leaders in Trust Honors
This year the recognition will again be given to the top global leaders who have made significant contributions to the subject of organizational trust. Please apply at this link. You may nominate yourself or another deserving professional. See our 2017 honor roll published this past January.

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.

For more information visit our website at www.trustacrossamerica.com or contact Barbara Brooks Kimmel, CEO and Cofounder

Barbara@trustacrossamerica.com

 

You may also join our Constant Contact mailing list for updates on our progress.

Purchase our books at this link

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Feb
18

 

Four years ago Trust Across America formed a Trust Alliance with the mission of uniting a group of global professionals whose work impacts organizational trust. The goal is to work collaboratively to advance thinking, research and programs among the membership that can then be made available to the public.

Our vetted membership is as diverse as the subject of trust itself and includes business leaders, consultants and academics from around the globe with specialties in leadership, culture, teamwork, compliance, ethics, CSR, HR, sales, reputation and crisis repair, communications, risk, data security, governance, sustainability and trust research.

What sort of programs has our Alliance developed?

  1. Roundtable discussions with industry leaders on building trust
  2. Publication of three books in our Trust Inc. series
  3. A monthly collaborative column called Tuning in to Trust and Ethics 
  4. Introductions between members resulting in speaking engagements, consulting opportunities and new business relationships
  5. An annual trust poster
  6. Publication of a collaborative digital magazine called TRUST!
  7. Assembly of DIY Trust Boxes
  8. A series of videos
  9. Short papers on building trust in various industries and functional areas
  10. A free downloadable booklet on building trust in communities

The following are a few of the many testimonials our Alliance members have written:

Since business, life, and leadership are all about relationships, and since healthy relationships are built on trust, what is more important than an Alliance to build trust? Bob Vanourek, former NYSE CEO and co-author “Triple Crown Leadership: Building Excellent, Ethical, and Enduring Organizations.

I mine the content from Trust Across America for inclusion in my periodic all-employee messages. Bruce Anderson, Chief Ethics Officer

The Alliance is laying the groundwork for a spirit of collaboration among trust experts around the world. The tools, resources, and collective knowledge coming together to advance the cause of trustworthy business are making a difference. Randy Conley, The Ken Blanchard Company

Would you like to join us and collaboratively help in advancing organizational trust? All of our members are vetted for suitability and willingness to work with others. Effective March 1, 2017 membership will be “by invitation” only.

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. Barbara also runs the world’s largest global Trust Alliance, is the editor of the award winning TRUST INC. book series and a Managing Member at FACTS® Asset Management, a NJ registered investment advisor. In 2012 was named one of “25 Women who are Changing the World” by Good Business International. Barbara holds a BA in International Affairs and an MBA.

 

 

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Nov
01

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Five years ago tools to assess and build organizational trust were rare and difficult to locate online. Trust Across America-Trust Around the World was formed to serve as a clearinghouse for these tools and related resources.

The most progressive companies are already implementing trust as an intentional business strategy, knowing it is a competitive advantage. Leaders of organizations interested in elevating trust and proactively practicing it as a business strategy, will be interested in these links:

Trust Alliance: a group of global professionals working to elevate trust and share resources.

Trust in a Box: A “do it yourself” solution for professionals and organizations interested in elevating trust, ethics and integrity.

Trust Data: Public companies can review the level of trust within their organization and compare their performance to their peers

2017 Trust Poster: Weekly Do’s and Don’ts to Foster Organizational Trust

White Paper:  The State of Trust in Corporate America 2016

Books: An entire Reading Room dedicated to organizational trust.

TRUST! Magazine: a digital magazine, dedicated to helping leaders and organizations place trust on their strategic agenda.

If you lead an organization, serve on a Board or in any management capacity or work with others, and you continue to ignore trust as a hard asset, you are losing out to your competitors. Trust works. Give it a try.

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. Now in its seventh year, the program’s proprietary FACTS® Framework ranks and measures the trustworthiness of over 2,000 U.S. public companies on five quantitative indicators of trust. Barbara is also the editor of the award-winning TRUST INC. book series and a Managing Member at FACTS® Asset Management, a New Jersey registered investment advisor.

Nominations are now open for the 7th annual Top Thought Leaders in Trust.

Copyright (c)  2016, Next Decade, Inc.

 

 

 

 

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Mar
07

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It’s Week #10 of 2016. This latest article is part of a series drawn from our 3rd annual 2016 Trust Poster….now hanging in hundreds of offices around the world. Get yours today!

52 Ideas That You Can Implement to Build Trust

Carol Sanford, one of our 2016 Top Thought Leaders in Trust, a Lifetime Achievement Award winner, and a member of the Trust Alliance offers this:

“Trust comes from fostering personal agency in others, that is the drive to contribute, not always be the one who leads the way.” 

A natural human propensity to contribute exists in all of us. Research reaffirms it now. It is often called Personal Agency. i.e. Taking up action to change something, especially on a significant level. People don’t always act on this inclination. Sometimes it is as a result of a low confidence in their ability to control unexpected challenges and low certainty they can produce outcomes. To have personal agency we have to activate our own Will to act and manage ourselves to figure our way through challenges. In other words, we first have to trust ourselves to be able to act and achieve.

Those in our lives who encourage and build this capability in us come to be the ones we trust. They are not “in it” only for themselves, but mentoring and developing others into managing their own path to significant contribution. It is how trust bonds are built, with everyone from children, to students and employees, to customers. The magic sauce is building others agency to make that difference and doing it again and again to build a “trust muscle, so to speak.”

Thank you Carol. We hope our readers heed your advice.

It’s not too late to catch up on our weekly series…..

Week #1 Kouzes & Posner 

Week #2 Bob Vanourek

Week #3 Barbara Kimmel

Week #4 Mark Fernandes

Week #5 Doug Conant

Week #6 Roger Steare

Week #7 Nan Russell

Week #8 Stephen M.R. Covey

Week #9 Bill George

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. Now in its sixth year, the program’s proprietary FACTS® Framework ranks and measures the trustworthiness of over 2000 US public companies on five quantitative indicators of trustworthy business behavior. Barbara is also the editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine.

Copyright 2016, Next Decade, Inc.

 

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Feb
11

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Is the notion of organizational trust as an intentional business strategy moving beyond the “talk” stage?

Back in 2013 the World Economic Forum published their Leadership, Trust & Performance Equation paper with several partners including Edelman and PwC. Fast forward to 2016 and the subject of building trust again appeared on the agenda at Davos, this time with four recommendations on how to accomplish this: Action, Values, Employee Advocacy and Engagement. Sounds like the beginning of a plan.

PwC published its own 2013 report Measuring and Managing Total Impact. These are just a few of its “trust sound bytes (note that this report also originated from Europe):

Consumers are becoming ever more environmentally and socially conscious, especially younger ones: they want to know more than ever about the products and services they use and who they buy them from. 

It is becoming impossible for companies to operate behind closed doors, so transparency is the new paradigm for conducting business successfully.

Reputation management: more open dialogue with stakeholders can improve business reputation (for example, by building trust and reinforcing the licence to operate) whereas “closed” businesses that fail to embrace new ways to communicate could be adversely affected (for example, if they are implicated in environmental damage or species extinction, tax avoidance or poor labour standards).

Clearly, businesses have to satisfy their shareholders’ demands. But, as we have seen, achieving this increasingly depends on their ability to meet the ever more exacting expectations of a broader set of stakeholders, stretching from customers, employees and suppliers to politicians, environmental groups and nongovernmental organisations (NGOs).

This is prompting some business leaders to consider how best to tell their own story, not just that required by legislation.

Looking forward, with trust at an all-time low, business must recognise that it is already operating in new conditions where society’s expectations are quite different and the need to rebuild trust is irrefutable. In particular, it needs to explain its purpose and manage its impact, not only through its direct operations, but also across its entire value chain, including all its stakeholders. This heightens the value of impact measurement as a means to better understand, demonstrate and manage its role and contribution to society.

And more recently PwCs own trust research and insights blog began writing a series of topical articles.

I think it’s good news that these large global organizations are, at a minimum engaging in a discussion about elevating trust in business. But four ongoing challenges remain:

  • Whether they are able to take the discussion to the implementation phase.
  • Whether all the organizations (PwC & WEF are just two of many) are willing to set their own personal agendas aside and combine all their resources to solve one of the most critical business issues of our time.
  • Whether leadership in public companies recognizes the need to adopt organizational trust (which extends way beyond sustainability, corporate responsibility and “giving back”) as an intentional holistic business strategy and are willing to make the long-term changes required to do so.
  • Whether PwC, the WEF and other organizations see the value in opening their closed door discussions by bringing the “right” people to the table, those with expertise and first hand experience in organizational trust, culture, engagement, ethics, compliance, leadership, Board composition, etc.

What do you think? Is progress being made or are we permanently stuck in “talk.”

Barbara Brooks Kimmel is the CEO & Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust and integrity. She facilitates the world’s largest membership program for those interested in the subject. Barbara also serves as editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

Copyright 2016, Next Decade, Inc.

 

 

 

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Feb
05

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Have you ever seen Trusted Advisor Associates Trust Equation? I’ve pulled it directly from their website with permission from Charles H. Green, a Trust Alliance member and one of our Lifetime Achievement Award Winners.

The Trust Equation uses four objective variables to measure trustworthiness. These four variables are best described as: Credibility, Reliability, Intimacy and Self-Orientation.

We combine these variables into the following equation:

TQ stands for Trust Quotient. The Trust Quotient is a number — like your IQ or EQ — that benchmarks your trustworthiness against the four variables.

In my opinion, and maybe Charlie’s too, nothing busts trust faster than a high denominator. All the credibility, reliability and intimacy in the world can’t fix that all too frequent “out of control” self-orientation.

Whether your work is in consulting, sales or any other profession requiring people skills, consider the possibility that the other individuals sitting at the table are familiar with Charlie’s Trust Equation. They are seeking signs of high self-orientation and it may just be the personality trait that kills the deal. Here’s ten signs to look for:

  1. Focus on the “I” instead of the “We”
  2. Failure to ask (or ask for) questions
  3. Interrupting
  4. Talking more than listening
  5. Lack of transparency
  6. Need for recognition
  7. Taking all the credit
  8. Having a win/lose perspective as opposed to a win/win
  9. Bending the truth
  10. Making excuses

It’s never too late to lower your self-orientation if it’s impeding your ability to succeed. What do you think?

Barbara Brooks Kimmel is the CEO & Cofounder of Trust Across America-Trust Around the World whose mission is to help responsible organizations build trust. She facilitates the world’s largest membership program for those interested in the subject. Barbara also serves as editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.

Copyright 2016, Next Decade, Inc.

 

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