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It’s Week #27 of 2016. This latest article is part of a series drawn from our 3rd annual 2016 Trust Poster….now hanging in hundreds of offices around the world. Get yours today!
52 Ideas That You Can Implement to Build Trust
Taina Savolainen offers this week’s advice. Taina, a Finnish professor, is both a Top Thought Leader in Trust and a member of our Trust Alliance.
Tell people help is available and it’s okay to ask for it.
- Encourage people to get help.
- Give support when someone is willing to build or repair trust.
- Show appreciation to those who are taking the first step.
- Commit yourself to lead people to find the special support or help they need.
Will you choose to implement this valuable advice in your organization this week?
Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. Now in its seventh year, the program’s proprietary FACTS® Framework ranks and measures the trustworthiness of over 2000 US public companies on five quantitative indicators of trustworthy business behavior. Barbara is also the editor of the award winning TRUST INC. book series and the Executive Editor of TRUST! Magazine.
Copyright 2016, Next Decade, Inc.
Barbara Brooks Kimmel, organizational trust, Taina Savolainen, trust, trust across america
Late last year Trust Across America-Trust Around the World published the first in a planned series of award-winning books. TRUST INC., Strategies for Building Your Company’s Most Valuable Asset brings together the wisdom of 32 experts. Six months later we released our second book, Trust Inc. A Guide for Boards & C-Suites. In this book, sixty experts have joined forces to offer 100 strategies.
Throughout the month of August, we will be featuring 31 essays from our second book. Each stands alone as an excellent resource in guiding Boards and C-Suites on driving a trust agenda at the highest level in the organization, and provides tools for those who choose to implement trust-building programs in their organization.
This eleventh essay in our series brings advice from Finland. Taina Savolainen is a Professor of Management and Leadership at the University of Eastern Finland, Business School and leader of the research group of Trust within Organizations. She is a trust trainer and educator focusing on inter-personal trust building skills.
Trust in the Boardroom
Competitive advantages strongly rest on creating and sharing knowledge in the boardroom where trust plays a significant role as an influential intangible asset for executives. Trust is a powerful resource for creating and facilitating cooperation between board members, CEO, etc. Managing trust successfully is a vital skill for senior executives. According to the recent report “The Trust Deficit”, on the views from the board room, interviewed business leaders were explicit that, not only was trust an important issue for business in general, but that it was particularly important for senior executives. Making trust-based judgments was thought to be an important skill for all in business. Business leaders felt the importance of this ability increased at higher levels within a business. Making trust-based decisions was seen as an especially important skill for business leaders, but also as an important responsibility discharged by board members (p. 24). Trustworthiness in business was expressed by one Chairman as follows “Trustworthy means, if you say you’re going to do something, you do it, and you don’t ever claim to be capable of doing something you’re not capable of, and if something goes wrong, you fix it…” (p. 14) ( Chairman, FTSE 250, The Trust Deficit: Views from the Boardroom.)
I hope you have enjoyed this next sneak peak into our second book. If this brief look behind the door has been helpful, follow this link to order both of our books online.
Barbara Brooks Kimmel is the Executive Director of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She is also the editor of the award winning TRUST INC. book series. In 2012 Barbara was named “One of 25 Women Changing the World” by Good Business International.
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Should you wish to communicate directly with Barbara, drop her a note at Barbara@trustacrossamerica.com
Copyright © 2014, Next Decade, Inc.
Barbara Brooks Kimmel, barbara kimmel, boardroom, leadership, Taina Savolainen, trust, trust across america, trust in business, Trust Inc. A Guide for Boards & C-Suites, Trust Inc. Strategies for Building Your Company's Most Valuable Asset, trustworthy behavior
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