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Posts Tagged ‘trust across america’

Jan
20

On June 19, 2017 Trust Across America published its annual Top Ten Most Trustworthy Public Companies, describing its selection methodology and other relevant details.

Just one day earlier, CNBC’s Michael Santoli announced that the S&P had already met its average return for the full year.

Seven months have passed since June 19, the S&P has continued its advance and America’s Most Trustworthy Companies are outperforming this benchmark by 32.25%. (The S&P 500 has returned 14.54% vs. FACTS(R) 19.23%.)

The cynical reader might conclude that Trust Across America’s FACTS(R) Framework “got lucky” with its picks and no correlation exists between high trust and profitability. But a closer analysis of our publicly released “Top 10” over six years will reveal that our systematic selection of the most trustworthy public companies might just be more than good luck.

The simple fact is trust works year-over-year. (And just maybe the percentage of women on boards enhances these stellar returns.)

Do you have any questions? Please direct them to barbara@trustacrossamerica.com.

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.

For more information visit our website at www.trustacrossamerica.com

You may also join our Constant Contact mailing list for updates on our progress.

Copyright (c) 2018, Next Decade, Inc.

 

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Jan
15

 

 

Without generosity elevating organizational trust is not attainable, and the resulting low trust level is very expensive. Think about that. If leaders do not give their time or expertise to their stakeholders, they should not expect more than minimal progress in any facet of their enterprise. Unfortunately, low generosity is the “norm” not the exception in the *age of diminishing trust, and financial philanthropy is not a sufficient substitute.

As the CEO of Trust Across America, and in celebration of our 10th anniversary, I am pledging to freely give two hours per week of my time to share the organizational trust expertise I have developed over this ten-year period.

Email me at barbara@trustacrossamerica.com , message me on LinkedIn or post your question right here. What organizational trust challenge are you trying to solve? Let me know. I will respond directly or, if I do not feel qualified to answer, I will pass your inquiry to the best qualified member of our Trust Alliance. There is no cost to you whatsoever. It is simply Trust Across America’s way of positively impacting the trust challenges our global society currently faces.

*Need further proof?

  • Employee engagement continues to fall to 32% on 8/6/17
  • Organizations with low employee engagement scores saw 18% lower productivity, 16% lower profitability, 37% lower job growth, and 65% lower share price over time. (Source: Queens School of Business and by the Gallup)
  • Innovation stalls
  • 86% of corporate executives, employees and educators say that ineffective communications is a big reason for failures in the workplace. (Source: Salesforce)

Maybe you can find a way to participate in The Year of Living Generously. It starts today. How much time will you spare to share your expertise and elevate trust?

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.

For more information visit our website at www.trustacrossamerica.com

You may also join our Constant Contact mailing list for updates on our progress.

Copyright (c) 2018, Next Decade, Inc.

 

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Dec
26

The chart above shows the “Return on Trust” of America’s Most Trustworthy Public Companies over the past six years. As a corporate leader every year that passes makes ignoring the business case for trust more difficult to justify. Yet in our almost ten years of research, Trust Across America continues to find that most business leaders do just that, they ignore trust. The following are the five main reasons why corporate leaders are missing out on perhaps their single most important strategic advantage.

Leaders take trust for granted

Trust doesn’t just “happen.” It’s a deliberate and intentional business strategy that must be practiced and reinforced daily.

Leaders use the wrong metrics

Growing quarterly earnings, CSR programs and philanthropy do not satisfy the trust imperative.

Leaders treat trust as a “soft skill”

Organizational trustworthiness is a hard currency as shown in the chart above.

Leaders are “trust reactive” 

Rarely do we hear proactive leadership discussions of trust. Instead, trust becomes a talking point after a breach. How often have we heard the battle cry “We must rebuild trust!” (Problem is it’s hard to rebuild something that never existed.)

Leaders delegate trust

Trust is not a function of legal, compliance, HR, communications, or any other department. Maintaining a high trust organization is the responsibility of the Board of Directors and executive leadership.

If you’ve gotten this far, you may want to click on Alison Taylor’s recent piece in the Harvard Business Review “5 Signs Your Organization Might be Headed for an Ethics Scandal.” Thanks for the inspiration Alison!

In 2010 Trust Across America introduced the FACTS® Framework, a comprehensive unbiased barometer of the corporate integrity of America’s largest 2000 US public companies. The Framework identifies companies whose leadership is going beyond doing just what is legal to choosing what is right in meeting all stakeholder needs. The FACTS® Framework is the most comprehensive and data driven ongoing study on this subject. We analyze companies quarterly and rank order showing trends by company, sector and market capitalization. Read more about the Framework at this link.

 

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.

For more information visit our website at www.trustacrossamerica.com or contact Barbara Brooks Kimmel, CEO and Cofounder

Barbara@trustacrossamerica.com

You may also join our Constant Contact mailing list for updates on our progress.

Purchase our books at this link

 

Copyright © 2017 Next Decade, Inc.

 

 

 

 

 

 

 

 

 

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Dec
21

 

Winter has officially arrived and many of us will be traveling. We tend to blindly trust the various companies that we book to get us from point A to point B, and who host us once we arrive. What do the Trust Across America FACTS ® Framework rankings have to tell us about those in whom we place our trust this holiday season?

The following data compares the Trust scores for ten well-known travel and holiday-related companies, from the highest to the lowest. *See below the rankings for a detailed explanation of the displayed data.

Book with companies that work hard to ensure they are meeting the needs of not only their shareholders, but also their customers and see how your experience compares with your family, friends and business colleagues.

Have a happy holiday season!

 

*The chart above displays only companies in the Russell 1000 Index that have “above average rankings in their industry. Companies that are below “average” have been omitted. Scores are updated annually.
**No company is perfect. It is unusual for any company to score about an 80% in our rankings.

 

In 2010 Trust Across America introduced the FACTS® Framework, a comprehensive unbiased barometer of the corporate integrity of America’s largest 2000 US public companies. The Framework identifies companies whose leadership is going beyond doing just what is legal to choosing what is right in meeting all stakeholder needs. The FACTS® Framework is the most comprehensive and data driven ongoing study on this subject. We analyze companies quarterly and rank order showing trends by company, sector and market capitalization. Read more about the Framework at this link.

 

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.

For more information visit our website at www.trustacrossamerica.com or contact Barbara Brooks Kimmel, CEO and Cofounder

Barbara@trustacrossamerica.com

You may also join our Constant Contact mailing list for updates on our progress.

Purchase our books at this link

 

Copyright © 2017 Next Decade, Inc.

 

 

 

 

 

 

 

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Dec
05

 

Special Report December 5, 2017

The Impact of Trust on Financial Returns

(Trust “Beats the Street” Year Over Year)

In 2010 Trust Across America introduced the FACTS® Framework, a comprehensive unbiased barometer of the corporate integrity of America’s largest 2000 US public companies. The Framework identifies companies whose leadership is going beyond doing just what is legal to choosing what is right in meeting all stakeholder needs. The FACTS® Framework is the most comprehensive and data driven ongoing study on this subject. We analyze companies quarterly and rank order showing trends by company, sector and market capitalization. Read more about the Framework at this link.

Every year since 2012 we have announced our “Top Ten Most Trustworthy Public Companies” via the Trust Across America blog. The following table displays the current returns of every annual list vs. the S&P 500 since its publication.

For the past six years, America’s most trustworthy public companies continue to “beat the Street” since we began our annual reporting. Since 2013, every “Top Ten” list selected by Trust Across America has also outperformed the S&P 500 on a one-year basis. Elevating organizational trust improves the long-term wellbeing of all stakeholders, not just shareholders.

For more information contact Barbara Brooks Kimmel, CEO and Cofounder Trust Across America-Trust Around the World at Barbara@trustacrossamerica.com

 

 

 

Copyright © Next Decade, Inc. All Rights Reserved. FACTS® is a service mark of Next Decade, Inc. where Barbara Brooks Kimmel is the founder and CEO. Jordan Kimmel and Barbara Brooks Kimmel are the Cofounders of Trust Across America.

 

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Dec
01

Image courtesy of jonvilma.com

While the media might have you believing that trust is declining across all major institutions, not everyone would agree. In fact, that’s why Trust Across America-Trust Around the World was born almost ten years ago, to help organizations build trust through an almost endless array of web based resources, and to highlight those individuals and organizations working to foster organizational trust.

In November Trust Across America witnessed an unprecedented response to our 8th annual Top Thought Leaders in Trust nominations (today’s the last day to enter), with over 20,000 visitors accessing 72,000 pages of material on our website. Just yesterday 843 visitors as diverse as the subject of organizational trust itself stopped by including the NY City Department of Education, Ricoh, AARP, Tel Aviv University and the City & Guilds of London Institute, to name just a few. Last month our blog was read 38,398 times with the most popular downloads being Trust Magazine and our short research piece Return on Trust.

This is encouraging progress in what sometimes feels like an uphill battle against the low trust “news” that bombards us daily.

So I must ask, are you someone who is helping to build trust in your organization or bust it? The business case for high trust organizations has been made time and again… faster decision making, higher innovation, more engaged employees, and higher profitability. Who would say “No” to those advantages? It’s never too late to start, and all you need are a few tools. Our ongoing research shows that those organizations who are already utilizing them are reaping the rewards.

I personally want to thank every one of our readers. While low trust may be both an enormous organizational frustration and barrier, you are the ones making a positive impact in elevating it. Here’s to more trust in 2018!

Interested in learning more? Join our Trust Alliance.

or

Buy our books

or contact me directly: Barbara@trustacrossamerica.com

 

 

 

 

 

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Nov
20

In 2010 Trust Across America introduced the FACTS® Framework, a holistic unbiased barometer of the corporate integrity of America’s largest 2000 US public companies. The Framework identifies companies whose leadership is going beyond doing what is legal to choosing what is right in meeting all stakeholder needs. This, by order of magnitude, is the most comprehensive and data driven ongoing study on this subject. We analyze quarterly and rank order by company, sector and market capitalization. We are particularly interested in tracking individual companies and sector trends over time.

F   Financial Stability and Strength: assesses the company’s financial and market performance. Companies that maintain high rankings have been shown to have better stock performance, with lower volatility over time.

A   Accounting Stability: analyzes the company’s transparency of earnings and quality of reporting. Companies ranking highly over time have conservative ratings and are shown to have less regulatory actions and restatements.

C   Corporate Integrity: assesses the company’s overall governance risk, board independence and composition, and compensation policies and risks. The focus is on real-world value and risk, not just “check-the-box” practices.

T  Transparency: analyzes the company’s financial and nonfinancial clarity including disclosure, environmental management and climate change, diversity, human rights and workforce composition.

S   Sustainability: assesses the company’s environmental, workforce policies, community impact and human rights performance among other metrics.

 

Trustworthy public companies are rewarded in the long-term. Click To Tweet They not only avoid expensive crises but also have the benefit of stakeholder support and longevity.

During the three-year period from February 2013-February 2016, and according to FACTS® Framework audited live returns, America’s most trustworthy public companies outperformed the S&P 500 by 1.8x. The composite results translate to 16.7% annualized for FACTS® vs. 9.5% for the S&P 500.

Almost two years since this chart was created, Trust has continually proven to be a successful business strategy that may significantly impact a company’s profits over the long-term. Click To Tweet

Our Corporate Integrity Monitor provides additional insights into America’s most trustworthy companies.

Interested in learning more?

Buy our books

or contact Barbara Kimmel: Barbara@trustacrossamerica.com

 

 

 

 

Copyright © Next Decade, Inc. All Rights Reserved. FACTS® is a service mark of Next Decade, Inc. in which Barbara Brooks Kimmel is the founder and CEO. Jordan Kimmel and Barbara Brooks Kimmel are the Cofounders of Trust Across America.

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Oct
24

 

Our third anniversary Showcase of Service Providers has been published.

See the fall issue of TRUST! Magazine.

I hope you will take a few minutes to review the magazine featuring those who place organizational trust in the center of their business agenda.

Nominations are now being accepted for the 8th annual 
Trust Across America Top Thought Leaders in Trust Honors
This year the recognition will again be given to the top global leaders who have made significant contributions to the subject of organizational trust. Please apply at this link. You may nominate yourself or another deserving professional. See our 2017 honor roll published this past January.

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.

For more information visit our website at www.trustacrossamerica.com or contact Barbara Brooks Kimmel, CEO and Cofounder

Barbara@trustacrossamerica.com

 

You may also join our Constant Contact mailing list for updates on our progress.

Purchase our books at this link

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Oct
02

Nominations are now being accepted for the 8th annual 
Trust Across America Top Thought Leaders in Trust Honors
This year the recognition will again be given to the top global leaders who have made significant contributions to the subject of organizational trust. Please apply at this link. You may nominate yourself or another deserving professional. See our 2017 honor roll published this past January.
Each year our global honorees hail from the public and private sectors including authors, business leaders, consultants, researchers and academics. Many of our honorees have been recognized more than once. Those who have been named for five years will receive a special “Lifetime Achievement” designation, appearing prominently in a separate section on our awards page.
Good luck!
PS- A Google search of Top Thought Leaders in Trust returns over 3 million entries.

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.

For more information visit our website at www.trustacrossamerica.com or contact Barbara Brooks Kimmel, CEO and Cofounder

Barbara@trustacrossamerica.com

Copyright 2017 Next Decade, Inc.

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Sep
18

Photo courtesy of www.dondalrymple.com

According to a July 2017 World Economic Forum article about regaining trust in business….

Business is on the brink of distrust.

It is clear that the expectations of business are changing as rapidly as the world around us. Corporations must find a way to lead.

A contemporary CEO cannot afford to ignore this sentiment. The epoch of corporate social responsibility (CSR) as a cost of doing business has passed; the era of “doing well by doing good” is upon us. Balancing the profit motive with the creation of societal value is about to become a precondition for the long-term success of any corporation, sector, scale or geographic reach notwithstanding.”

(Note: Trust Across America, through it’s FACTS Framework, developed the scorecard in 2009 and has been tracking and ranking the trustworthiness of the largest 2000 US based public companies since that time.)

So what is the path forward for leaders to regain trust in business? After all, the business case for trust has been proven time and again. Perhaps it boils down to the simple question of who owns trust.

The current SOP in most companies, is to take trust for granted until there is an “issue” and then trust is “delegated” to the “right” silo depending on the nature of the problem:

  • If there is a corporate crisis, the communications and legal team are there to talk about restoring trust after conferring with their PR firm.
  • If it’s a matter of “ethics,” the Chief Compliance Officer steps in.
  • Market share declining? The CMO steps up to tout brand “trust” in its campaign.
  • High employee turnover got you down? Head to HR. After all, they must not have hired “right.” Fire the whole darn department and replace the staff with interview robots. (I kid you not)
  • Unhappy shareholders? Punt to Investor Relations.
  • Giving a speech about building trust in the community? The corporate responsibility and sustainability silos are right on it, once legal signs off.

Got the picture?

Unfortunately, in most companies, no single person or department owns trust and that’s why business is on the brink of distrust. It’s that simple. Imagine running a company without a Chief Financial Officer. How would the job get done? Trust can no longer afford to be treated like a hot potato.

Who should own trust?

No doubt, it’s the CEO. Trust starts at the top, as a directive from the Board, with leadership acknowledgement of its strategic importance. Once that occurs, the day-to- day practice could be delegated to a Chief Trust Officer, who reports directly to the CEO. Imagine the first company bold enough to do this. Did I just say bold? I meant smart and proactive. 

What would the job entail?

  • Review and refine the credo, vision and values, with buy-in from every C-Suite member (and the Board.)
  • Regularly communicate vision and values to all stakeholders and ensure everyone abides by them.
  • Work closely with HR so hiring (and firing) is done according to the standards set forth above.
  • Get trust on the daily docket.  This is an example of how one company does this, and a bit more about driving culture.
  • Enforce a “zero” tolerance policy for trust breaches. Nobody is immune, especially the CEO.

What would the job requirements be?

Someone who lives the holistic concept of doing well by doing good, is a stellar communicator, and has the right combination of personal qualities to rally the troops. Impeccable character, courage, competence and consistency are key. In fact, not all that different from the qualities of a great CEO.

An organization’s chances at long-term success are predicated on the level of trust it builds with all its stakeholders. I can’t think of a more important and timely job title than Chief Trust Officer. Can you?

Barbara Brooks Kimmel is the CEO and Cofounder of Trust Across America-Trust Around the World whose mission is to help organizations build trust. She also runs the world’s largest global Trust Alliance and is the editor of the award- winning TRUST INC. book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of “25 Women who are Changing the World” by Good Business International. She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.

For more information visit our website at www.trustacrossamerica.com or contact Barbara Brooks Kimmel, CEO and Cofounder

Barbara@trustacrossamerica.com

You may also join our Constant Contact mailing list for updates on our progress.

Purchase our books at this link

Copyright 2017, Next Decade, Inc.

 

 

 

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