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CASE STUDIES

 
Trust in the Global Economy
To understand what caused the infant formula crisis in China, it is important to first understand how governments and regulatory agencies test whether or not a company is producing infant formula of acceptable quality.
Mission & Vision in Sin City
On October 1, 2017 Mandalay Bay hotel guest Stephen Paddock massacred 58 people and injured 500 others during the "Las Vegas Shooting." Some reports indicate that he used a hotel security elevator to transport his weapons arsenal to his hotel room. James Murren is the CEO of Mandalay Bay/MGM Resorts International and also a sitting member of the Homeland Security National Infrastructure Advisory Council, responsible for the passage of legislation and regulations for security & technology infrastructure in public places.
Do the Most Trusted Technology Companies Take Advantage of Trust?
Today's biggest technology companies achieved their dominance because they improve lives. Facebook and WeChat help people learn about the world and stay connected with others. Apple and Samsung offer portable electronics that allow people to more easily enjoy entertainment and stay productive. Amazon and Alibaba help people buy things more efficiently. Companies like these are incredibly successful because customers have come to trust them to deliver a set of valuable benefits.
Automakers & the Public Trust
The largest consumer product recall in U.S. history was announced in May 2015 when Takata, after numerous deaths, doubled its faulty airbag recall to 34 million vehicles, impacting 11 automakers. This comes in the wake of the General Motors airbag crisis that claimed over 100 lives, as well as a Fiat Chrysler airbag recall. All three cases are attributed to "cost cutting" measures.