{"id":2104,"date":"2014-10-14T08:26:55","date_gmt":"2014-10-14T12:26:55","guid":{"rendered":"http:\/\/www.trustacrossamerica.com\/blog\/?p=2104"},"modified":"2014-10-14T08:26:55","modified_gmt":"2014-10-14T12:26:55","slug":"building-community-trust","status":"publish","type":"post","link":"https:\/\/www.trustacrossamerica.com\/blog\/?p=2104","title":{"rendered":"Building Community Trust"},"content":{"rendered":"<p><a href=\"http:\/\/www.trustacrossamerica.com\/blog\/?attachment_id=1005\" rel=\"attachment wp-att-1005\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-medium wp-image-1005\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/TAATAW_LOGO_H_color-tagline-300x122.jpg\" alt=\"TAA_R2_EDIT-CS3\" width=\"300\" height=\"122\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #181818;\"><em><strong>Many people are good at talking about what they are doing, but in fact do little. Others do a lot but don&#8217;t talk about it; they are the ones who make a community live.<\/strong><\/em> \u00a0Jean Vanier, <em>Community And Growth<\/em><\/span><\/p>\n<p>The Pittsburgh police chief and mayor are vowing to regain community trust. You can read more about the low level of trust in Pittsburgh at <a href=\"http:\/\/newpittsburghcourieronline.com\/2014\/10\/13\/pittsburgh-police-chief-mayor-vow-to-regain-community-trust\">this link<\/a>. It&#8217;s a messy story with a long history, but hardly a unique scenario. In addition to police brutality, the former police chief was sentenced to prison on corruption charges. So it seems, there is quite a bit of work to be done to build trust in this community.<\/p>\n<p>In September I wrote a popular piece called <a href=\"http:\/\/www.trustacrossamerica.com\/blog\/?p=1938\">Trust, it Can&#8217;t be Restored if it Never Existed<\/a><\/p>\n<p>Regardless of the nature of the organization, be it\u00a0a community or a corporation, trust is built over time and in incremental steps. Just like a piece of furniture, it can be built, but it can&#8217;t be restored if it never existed, and it all begins with trustworthy leadership.<\/p>\n<p><strong>How many community leaders place trust at the top of the agenda? <\/strong><\/p>\n<p>Last year <a href=\"http:\/\/www.trustacrossamerica.com\">Trust Across America-Trust Around the World<\/a> compiled a free report called <a href=\"http:\/\/www.trustacrossamerica.com\/documents\/building-trust-reports\/BuildingTrustinCommunityLeadership.pdf\">Building Trust in Community Leadership<\/a>. It aggregates the expertise of many thought leaders\u00a0and provides a trust framework and actionable steps for all\u00a0community leaders who choose to embrace trust as a business imperative. Why should community leaders want to do this?<\/p>\n<p><strong>Communities that build trust reap\u00a0these benefits and many more:<\/strong><\/p>\n<ul>\n<li>Faster and smoother-functioning governance<\/li>\n<li>Collaboration across entities, driving\u00a0speed, efficiency and innovation<\/li>\n<li>Greater community awareness, involvement and support of local initiatives<\/li>\n<li>Increased employee responsibility and competence and improved morale<\/li>\n<li>Increased levels of trust in (local) government<\/li>\n<li>Sets an example for community youth<\/li>\n<li>Win\/win situations<\/li>\n<\/ul>\n<p><strong>Communities exhibiting low levels of trust face the following risks and many more:<\/strong><\/p>\n<ul>\n<li>Low levels of employee energy and commitment and high levels of stress<\/li>\n<li>High\/costly employee turnover<\/li>\n<li>Low levels of innovation and change<\/li>\n<li>High levels of suspicion among community interest groups<\/li>\n<li>High barriers to communication with no open and honest sharing of information<\/li>\n<li>Poor and slow decision making<\/li>\n<li>Win\/lose situations<\/li>\n<\/ul>\n<p style=\"color: #3d3d3d;\"><strong>In Pittsburgh, the Mayor and the Police Chief must commit to leading with trust both independently and as a team.<\/strong><\/p>\n<p style=\"color: #3d3d3d;\"><strong>The Mayor Must Commit to Integrity First:<\/strong><\/p>\n<p><em>Public confidence in the integrity of elected officials is the cornerstone of our democratic representative system of governance.\u00a0 As the highest-ranking elected official of its municipal town or city, the Office of the Mayor is charged with the trust, wellbeing, security, and prosperity of its citizens and community.\u00a0 The Office of the Mayor should perform its responsibilities with the highest sense of ethical leadership, integrity and competence.\u00a0 Each Mayor\u2019s Office should develop, implement and monitor a set of Guiding Principles of Integrity that is tailored to its unique mandate and responsibilities. <\/em>(<a href=\"http:\/\/compliancestrategists.com\/pro\/our-team\/donna-c-boehme\/\">Donna Boehme<\/a>)<\/p>\n<p><strong>The Police Chief Must Commit to\u00a0Core Leadership Values:<\/strong><\/p>\n<p><em>An exemplary policing organization engenders in all employees commitment to the core ethical values embodied in trustworthiness, respect, responsibility, caring, fairness and good citizenship. It encourages and expects all employees to demonstrate moral courage to do what is right even when it is personally costly or subjects the organization to criticism or liability. <\/em>(<a href=\"http:\/\/josephsoninstitute.org\/michael\/\">Michael Josephson<\/a>)<\/p>\n<p>Let&#8217;s hope that the Pittsburgh community is on the right track in building trust. It behooves all stakeholders to keep in mind\u00a0that trust-building takes time and happens in incremental steps. Perhaps most important, it must encompass more than\u00a0&#8220;just talk.&#8221;<\/p>\n<p style=\"color: #000000;\"><strong>Barbara Brooks Kimmel<\/strong>\u00a0is the Executive Director of\u00a0<a style=\"color: #4f81d8;\" href=\"http:\/\/trustacrossamerica.com\/index.shtml\">Trust Across America-Trust Around the World<\/a>\u00a0whose mission is to help organizations build trust. She is also the editor of the award winning\u00a0<a style=\"color: #4f81d8;\" href=\"http:\/\/trustacrossamerica.com\/order.shtml\">TRUST INC.<\/a>\u00a0book series. In 2012 Barbara was named \u201cOne of 25 Women Changing the World\u201d by Good Business International.<\/p>\n<p style=\"color: #000000;\"><span style=\"color: #0000ff;\"><a style=\"color: #4f81d8;\" href=\"http:\/\/trustacrossamerica.com\/cgi-bin\/nominations.cgi\"><span style=\"color: #0000ff;\">Nominations are now being accepted<\/span><\/a>\u00a0<\/span>for Trust Across America-Trust Around the World\u2019s 5th annual Global Top Thought Leaders in Trustworthy Business.<\/p>\n<p style=\"color: #000000;\"><a style=\"color: #4f81d8;\" href=\"http:\/\/www.trustacrossamerica.com\/blog\/?attachment_id=1233\" rel=\"attachment wp-att-1233\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1233 alignleft\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/TrustInccover313-e1402235843856.jpg\" alt=\"Print\" width=\"141\" height=\"212\" \/><\/a><a style=\"color: #4f81d8;\" href=\"http:\/\/www.trustacrossamerica.com\/blog\/?attachment_id=1225\" rel=\"attachment wp-att-1225\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1225 alignleft\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/ND-Trust-CEO-cvr-140602-ft-e1401989324478.jpg\" alt=\"ND Trust CEO cvr 140602-ft\" width=\"151\" height=\"212\" \/><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1826\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/914Trust-front-Cover-206x300.jpg\" alt=\"914Trust front Cover\" width=\"151\" height=\"211\" \/><\/a><\/p>\n<p style=\"color: #000000;\"><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Coming Soon!<\/strong><\/p>\n<p style=\"color: #000000;\">Should you wish\u00a0to communicate directly with Barbara, drop her a note at\u00a0<a class=\"autohyperlink\" style=\"color: #4f81d8;\" title=\"m&#97;&#x69;&#x6c;to&#58;&#x42;&#x61;rb&#97;&#x72;&#x61;&#64;t&#x72;&#x75;&#x73;t&#97;&#x63;&#x72;os&#115;&#x61;&#x6d;er&#105;&#x63;&#x61;.c&#x6f;&#x6d;\" href=\"m&#x61;&#x69;l&#116;&#x6f;:&#66;&#x61;r&#98;&#x61;ra&#x40;&#x74;r&#x75;&#x73;t&#97;&#x63;r&#111;&#x73;sa&#x6d;&#x65;r&#x69;&#x63;a&#46;&#x63;o&#109;\">&#x42;&#x61;&#x72;&#x62;&#x61;&#114;&#97;&#64;trus&#x74;&#x61;&#x63;&#x72;&#x6f;&#x73;&#115;&#97;meri&#x63;&#x61;&#x2e;&#x63;&#x6f;&#x6d;<\/a><\/p>\n<p style=\"color: #000000;\">Copyright \u00a9 2014, Next Decade, Inc.<\/p>\n<div class=\"wp-best-social-bookmark\"><ul class=\"socials\"><li class=\"oknotizie\"><a href=\"http:\/\/oknotizie.virgilio.it\/post.html.php?url=https:\/\/www.trustacrossamerica.com\/blog\/?p=2104&title=Building Community Trust\" title=\"Share this on oknotizie\"> <\/a><\/li><li class=\"twitter\"><a href=\"http:\/\/twitter.com\/home?status=Building Community Trust &raquo; 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