{"id":2243,"date":"2014-11-01T10:50:12","date_gmt":"2014-11-01T14:50:12","guid":{"rendered":"http:\/\/www.trustacrossamerica.com\/blog\/?p=2243"},"modified":"2014-11-01T10:50:12","modified_gmt":"2014-11-01T14:50:12","slug":"organizational-trust-this-week-3","status":"publish","type":"post","link":"https:\/\/www.trustacrossamerica.com\/blog\/?p=2243","title":{"rendered":"Organizational Trust this Week"},"content":{"rendered":"<p><a href=\"http:\/\/www.trustacrossamerica.com\/blog\/?attachment_id=1005\" rel=\"attachment wp-att-1005\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-medium wp-image-1005\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/TAATAW_LOGO_H_color-tagline-300x122.jpg\" alt=\"TAA_R2_EDIT-CS3\" width=\"300\" height=\"122\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><strong><em>Trust is an essential agent of social development and organizational sustainability.<\/em><\/strong> Robert Easton, Accenture<\/p>\n<p style=\"text-align: center;\">(from Trust Across America&#8217;s\u00a0<a href=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/2014TrustPoster.pdf\">Weekly Reflections on Trust 2014<\/a>)<\/p>\n<p><strong>Organizational Trust this Week\u00a0<\/strong>is a new weekly feature that we began to write in October. We review the &#8220;trust news&#8221; of the week and report on\u00a0the &#8220;Good,&#8221; the &#8220;Bad&#8221; and the\u00a0&#8220;Ugly.&#8221; Each story\u00a0contains a trust component and at least one lesson for organizations seeking to make trust a business imperative.<\/p>\n<h4><\/h4>\n<h4><strong>THE GOOD<\/strong><\/h4>\n<p>Industry is NOT destiny, even in financial services.\u00a0Our brand new magazine\u00a0<a href=\"http:\/\/trustacrossamerica.com\/magazine.shtml\">TRUST!<\/a>\u00a0tells the stories of the &#8220;good guys&#8221; who have built trust into the DNA of their organizations.<\/p>\n<p>We often overlook the importance of testimonials, but in reality, they are a great way to build trust. <a href=\"http:\/\/www.forbes.com\/sites\/neilpatel\/2014\/10\/31\/how-to-select-testimonials-that-build-trust\/\">Read more here<\/a>.<\/p>\n<p>S<a href=\"http:\/\/popsop.com\/2014\/10\/views-on-social-purpose-of-business-in-europe-vary-depending-on-leaders-age-cce-found-out\/\">hould business have a social purpose<\/a> and what should be the role of trust? Includes an interesting graph!<\/p>\n<p>And along the same theme of social purpose, short-termism and trust don&#8217;t make great bedfellows <a href=\"http:\/\/www.huffingtonpost.com\/paul-bulcke\/business-part-of-the-prob_b_5946100.html\">according to the CEO of Nestle<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>THE BAD<\/strong><\/h4>\n<p><a href=\"http:\/\/economictimes.indiatimes.com\/magazines\/brand-equity\/five-ways-to-break-a-consumers-trust-in-a-brand\/articleshow\/44957809.cms?curpg=2\">What are the Best Five Ways to Break a Consumer\u2019s Trust in a Brand?<\/a><\/p>\n<p>Long-term trust cannot be built based on quarterly performance.\u00a0<a href=\"http:\/\/www.forbes.com\/sites\/matthewherper\/2014\/10\/29\/dear-sanofi-firing-ceo-chris-viehbacher-is-a-huge-mistake\/\">Was Sanofi&#8217;s CEO Fired for the Right Reasons or Was He Just Having a Bad Quarter?\u00a0<\/a><\/p>\n<p><a href=\"http:\/\/www.prnewswire.com\/news-releases\/americans-report-declining-trust-in-banks-280949662.html%20  \">Americans Report Declining Trust in Banks<\/a>, but once you <a href=\"http:\/\/www.harrisinteractive.com\/NewsRoom\/HarrisPolls\/tabid\/447\/ctl\/ReadCustom%20Default\/mid\/1508\/ArticleId\/1515\/Default.aspx\">start reading the fine print<\/a>, the headline is a bit misleading.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>THE UGLY<\/strong><\/h4>\n<p>The folks at Motley Fool <a href=\"http:\/\/www.fool.com\/investing\/general\/2014\/10\/29\/why-this-famous-ceo-was-just-forced-to-tell-the-wo.aspx\">put an interesting but not surprising twist<\/a> on trust this week. If it doesn&#8217;t effect EPS, why should the public care?<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4>OUR MOST POPULAR POST THIS WEEK<\/h4>\n<p>And finally, Trust Across America-Trust Around the World&#8217;s most popular post on LinkedIn Pulse this week. <a href=\"https:\/\/www.linkedin.com\/pulse\/article\/20141030124750-20271447-with-trust-industry-is-never-destiny\">With trust industry is never destiny.<\/a><\/p>\n<p>Send us your stories for consideration in future editions of Organizational Trust this Week: <a href=\"mail&#116;&#111;&#x3a;&#x62;&#x61;&#x72;&#x62;ara&#64;&#116;&#114;&#x75;&#x73;&#x74;&#x61;&#x63;ross&#97;&#109;&#x65;&#x72;&#x69;&#x63;&#x61;.com\" class=\"autohyperlink\">b&#97;&#x72;ba&#x72;&#x61;&#64;&#116;&#x72;&#x75;s&#116;&#x61;cr&#x6f;&#x73;s&#97;&#x6d;&#x65;r&#105;&#x63;a.&#x63;&#x6f;m<\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #000000;\"><strong>Barbara Brooks Kimmel<\/strong>\u00a0is the Executive Director of\u00a0<a style=\"color: #4f81d8;\" href=\"http:\/\/trustacrossamerica.com\/index.shtml\">Trust Across America-Trust Around the World<\/a>\u00a0whose mission is to help organizations build trust. She is also the editor of the award winning\u00a0<a style=\"color: #4f81d8;\" href=\"http:\/\/trustacrossamerica.com\/order.shtml\">TRUST INC.<\/a>\u00a0book series and the Executive Editor of\u00a0<a href=\"http:\/\/trustacrossamerica.com\/magazine.shtml\">TRUST! Magazine<\/a>. In 2012 Barbara was named \u201cOne of 25 Women Changing the World\u201d by Good Business International.<\/p>\n<p style=\"color: #000000;\"><span style=\"color: #0000ff;\"><a href=\"http:\/\/trustacrossamerica.com\/cgi-bin\/nominations.cgi\"><span style=\"color: #0000ff;\">Nominations are now being accepted<\/span><\/a>\u00a0<\/span>for Trust Across America-Trust Around the World&#8217;s 5th annual Global Top Thought Leaders in Trustworthy Business.<\/p>\n<p style=\"color: #000000;\"><a style=\"color: #4f81d8;\" href=\"http:\/\/www.trustacrossamerica.com\/blog\/?attachment_id=1233\" rel=\"attachment wp-att-1233\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1233 alignleft\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/TrustInccover313-e1402235843856.jpg\" alt=\"Print\" width=\"141\" height=\"212\" \/><\/a><a style=\"color: #4f81d8;\" href=\"http:\/\/www.trustacrossamerica.com\/blog\/?attachment_id=1225\" rel=\"attachment wp-att-1225\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1225 alignleft\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/ND-Trust-CEO-cvr-140602-ft-e1401989324478.jpg\" alt=\"ND Trust CEO cvr 140602-ft\" width=\"151\" height=\"212\" \/><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1826\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/914Trust-front-Cover-206x300.jpg\" alt=\"914Trust front Cover\" width=\"151\" height=\"211\" \/><\/a><\/p>\n<p style=\"color: #000000;\"><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Coming Soon!<\/strong><\/p>\n<p style=\"color: #000000;\">Should you wish\u00a0to communicate directly with Barbara, drop her a note at\u00a0<a class=\"autohyperlink\" style=\"color: #4f81d8;\" title=\"&#x6d;&#x61;&#x69;&#x6c;&#x74;&#x6f;&#x3a;&#x42;&#97;&#114;&#98;&#97;ra&#64;trus&#x74;&#x61;&#x63;&#x72;&#x6f;&#x73;&#x73;&#x61;&#x6d;&#101;&#114;&#105;&#99;a.com\" href=\"m&#97;&#x69;&#x6c;to&#58;&#x42;&#x61;rb&#97;&#x72;&#x61;&#64;t&#x72;&#x75;&#x73;t&#97;&#x63;&#x72;os&#115;&#x61;&#x6d;er&#105;&#x63;&#x61;.c&#x6f;&#x6d;\">Barbar&#97;&#64;&#116;&#x72;&#x75;&#x73;&#x74;&#x61;&#x63;&#x72;ossamer&#105;&#99;&#x61;&#x2e;&#x63;&#x6f;&#x6d;<\/a><\/p>\n<p style=\"color: #000000;\">Copyright \u00a9 2014, Next Decade, Inc.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"wp-best-social-bookmark\"><ul class=\"socials\"><li class=\"oknotizie\"><a href=\"http:\/\/oknotizie.virgilio.it\/post.html.php?url=https:\/\/www.trustacrossamerica.com\/blog\/?p=2243&title=Organizational Trust this Week\" title=\"Share this on oknotizie\"> <\/a><\/li><li class=\"twitter\"><a href=\"http:\/\/twitter.com\/home?status=Organizational Trust this Week &raquo; https:\/\/www.trustacrossamerica.com\/blog\/?p=2243\" title=\"Share this on twitter\"> <\/a><\/li><li class=\"delicious\"><a href=\"http:\/\/del.icio.us\/post?url=https:\/\/www.trustacrossamerica.com\/blog\/?p=2243&title=Organizational Trust this Week\" title=\"Share this on del.icio.us\"> <\/a><\/li><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>Send us your stories for consideration in future editions of Organizational Trust this Week: <a href=\"mailto:&#98;&#97;&#114;&#98;&#x61;&#x72;&#x61;&#x40;&#x74;&#x72;&#x75;&#x73;&#x74;acrossa&#109;&#101;&#114;&#105;&#x63;&#x61;&#x2e;&#x63;&#x6f;&#x6d;\" class=\"autohyperlink\">&#x62;a&#x72;b&#x61;&#114;a&#x40;t&#x72;u&#x73;&#116;a&#x63;r&#x6f;&#115;s&#x61;m&#x65;r&#x69;&#99;a&#x2e;c&#x6f;&#109;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[45],"tags":[68,122,18,136,116,133,3,5,246,167,121],"_links":{"self":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2243"}],"collection":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2243"}],"version-history":[{"count":3,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2243\/revisions"}],"predecessor-version":[{"id":2246,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/2243\/revisions\/2246"}],"wp:attachment":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2243"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2243"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2243"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}