{"id":2263,"date":"2014-11-06T13:15:00","date_gmt":"2014-11-06T18:15:00","guid":{"rendered":"http:\/\/www.trustacrossamerica.com\/blog\/?p=2263"},"modified":"2014-11-06T13:15:00","modified_gmt":"2014-11-06T18:15:00","slug":"earning-employee-trust-new-research","status":"publish","type":"post","link":"https:\/\/www.trustacrossamerica.com\/blog\/?p=2263","title":{"rendered":"Earning Employee Trust: New Research"},"content":{"rendered":"

\"TAA_R2_EDIT-CS3\"<\/a><\/p>\n

 <\/p>\n

Trust each other again and again. When the trust level gets high enough, people transcend apparent limits, discovering new and awesome abilities for which they were previously unaware.\u201d<\/em><\/strong>\u00a0<\/span>–David Armistead<\/span><\/p>\n

I am excited to\u00a0share the results of a brand new research study called “Building Workplace Trust” from our\u00a0\u00a0trust alliance members<\/a>\u00a0at Interaction Associates.<\/p>\n

Leaders: did you know there\u2019s a 60 percent chance your employees don’t trust you much? It\u2019s true, according to brand-new research from Interaction Associates<\/a>. And this is the case despite the fact that eight in ten workers say they need to trust their bosses in order to be effective on the job.<\/em><\/p>\n

Just four out of ten workers report they have a high level of trust in their leaders and their organizations. Perhaps even more worrying: one-quarter of employees surveyed say they trust their boss less this year than they did in 2013.<\/em><\/p>\n

So why is this important? The study demonstrates that companies which enjoy high levels of trust among their employees are two and a half times more likely than those that don’t to enjoy superior revenue growth. High-trust businesses significantly outperform all other organizations in achieving a wide variety of business goals, including customer loyalty and retention; competitive market position; values-driven behavior and actions; predictable business and financial results; and profit growth.<\/em><\/p>\n

So how do these high-trust, highly successful companies earn the trust of their employees? Those surveyed chose these as the top five actions leaders can take in order to build trust.<\/em><\/p>\n

    \n
  1. Ask for input into decisions that affect employees.<\/em><\/li>\n
  2. Give employees background information so they can understand why decisions are being made.<\/em><\/li>\n
  3. Set workers up for success by providing them with learning opportunities and the resources they need.<\/em><\/li>\n
  4. Admit your mistakes.<\/em><\/li>\n
  5. Don’t punish employees for raising issues or concerns: in other words, don\u2019t shoot the messenger.<\/em><\/li>\n<\/ol>\n

    To complete the research study<\/a>, Interaction Associates surveyed 500 employees at companies worldwide in a range of job functions and industries.<\/em><\/p>\n

    Thank you for the opportunity to share this with our audience.<\/p>\n

    Barbara Brooks Kimmel<\/strong>\u00a0is the Executive Director of\u00a0Trust Across America-Trust Around the World<\/a>\u00a0whose mission is to help organizations build trust. She is also the editor of the award winning\u00a0TRUST INC.<\/a>\u00a0book series and the Executive Editor of\u00a0TRUST! Magazine<\/a>. In 2012 Barbara was named \u201cOne of 25 Women Changing the World\u201d by Good Business International.<\/p>\n

    Nominations are now being accepted<\/span><\/a>\u00a0<\/span>for Trust Across America-Trust Around the World\u2019s 5th annual Global Top Thought Leaders in Trustworthy Business.<\/p>\n

    <\/h5>\n

    \"Print\"<\/a>\"ND\"914Trust<\/a><\/p>\n

    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Coming Soon!<\/strong><\/p>\n

    Should you wish\u00a0to communicate directly with Barbara, drop her a note at\u00a0Barbara@trustacrossamerica.com<\/a><\/p>\n

    Copyright \u00a9 2014, Next Decade, Inc.<\/p>\n

     <\/p>\n