{"id":2366,"date":"2014-11-24T08:26:10","date_gmt":"2014-11-24T13:26:10","guid":{"rendered":"http:\/\/www.trustacrossamerica.com\/blog\/?p=2366"},"modified":"2014-11-24T08:26:10","modified_gmt":"2014-11-24T13:26:10","slug":"the-quote-that-does-trust-a-disservice","status":"publish","type":"post","link":"https:\/\/www.trustacrossamerica.com\/blog\/?p=2366","title":{"rendered":"The Quote that Does “Trust” a Disservice"},"content":{"rendered":"

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Under the theory that trust is built over time and in incremental steps, Ronald Reagan’s famous quote “Trust but verify”<\/em> is a great one. It implies that as trust is being built, it’s important to keep your eye on the ball to ensure it is real and growing.<\/p>\n

I also like the “Love all, trust a few”<\/em> quote by William Shakespeare that may be more true now then when it was originally written.<\/p>\n

Another good trust quote by “Unknown” is “Big or small, lies are lies.”<\/em> No explanation needed for this one. There is simply no such thing as a little lie.<\/p>\n

But this is the trust quote that I read most frequently, and also the one that does trust the biggest disservice.<\/p>\n

“Trust takes years to build, seconds to break, and forever to repair”<\/strong><\/em> (also by Unknown)<\/p>\n

This is simply not true.<\/p>\n

1. Trust does NOT take years to build. While it is built in incremental steps, trust can occur\u00a0very\u00a0quickly if both parties consistently\u00a0display good\u00a0character and competence.<\/p>\n

2. Trust CANNOT be broken in seconds if the relationship has a strong foundation of trust. It can only be broken quickly if the foundation is weak.<\/p>\n

3. Trust DOESN’T ALWAYS\u00a0take forever to repair. If trust is “banked” prior to a breach, the time it takes to repair it will be much shorter. This applies to both interpersonal and organizational trust.<\/p>\n

Please don’t trivialize trust by using quotes that “just sound good.” Trust is the foundation upon which all great relationships are built. Let’s treat it with the care it deserves.<\/p>\n

Barbara Brooks Kimmel<\/strong>\u00a0is the Executive Director of\u00a0Trust Across America-Trust Around the World<\/a>\u00a0whose mission is to help organizations build trust. She is also the editor of the award winning\u00a0TRUST INC.<\/a>\u00a0book series and the Executive Editor of\u00a0TRUST! Magazine<\/a>. In 2012 Barbara was named \u201cOne of 25 Women Changing the World\u201d by Good Business International.<\/p>\n

Nominations are now being accepted<\/span><\/a>\u00a0<\/span>for Trust Across America-Trust Around the World\u2019s 5th annual Global Top Thought Leaders in Trustworthy Business.<\/p>\n

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Should you wish\u00a0to communicate directly with Barbara, drop her a note at\u00a0Barbara@trustacrossamerica.com<\/a><\/p>\n

Copyright \u00a9 2014, Next Decade, Inc.<\/p>\n

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