{"id":3268,"date":"2016-09-13T08:59:35","date_gmt":"2016-09-13T12:59:35","guid":{"rendered":"http:\/\/www.trustacrossamerica.com\/blog\/?p=3268"},"modified":"2016-09-13T13:28:01","modified_gmt":"2016-09-13T17:28:01","slug":"how-leaders-build-organizational-trust","status":"publish","type":"post","link":"https:\/\/www.trustacrossamerica.com\/blog\/?p=3268","title":{"rendered":"How Leaders Build Organizational Trust"},"content":{"rendered":"<p><a href=\"http:\/\/www.trustacrossamerica.com\/blog\/?attachment_id=1005\" rel=\"attachment wp-att-1005\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-medium wp-image-1005\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/TAATAW_LOGO_H_color-tagline-300x122.jpg\" alt=\"TAA_R2_EDIT-CS3\" width=\"300\" height=\"122\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><em><strong>Leaders and their organizations must earn trust before they can\u00a0build\u00a0it.<\/strong><\/em><\/p>\n<p style=\"text-align: center;\"><em><strong>Failure to earn trust leaves the enterprise\u00a0vulnerable to countless risks. &#8212;<\/strong><\/em><\/p>\n<p style=\"text-align: center;\"><strong>Barbara Brooks Kimmel<\/strong><\/p>\n<p>Trust building can be implemented through the following sequence of actions and initiatives. We call this the VIP Trust Model.<\/p>\n<p><strong>\u00a0<a href=\"http:\/\/www.trustacrossamerica.com\/blog\/?attachment_id=3269\" rel=\"attachment wp-att-3269\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-medium wp-image-3269\" src=\"http:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/Triangle-300x286.jpg\" alt=\"Triangle\" width=\"300\" height=\"286\" srcset=\"https:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/Triangle-300x286.jpg 300w, https:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/Triangle.jpg 897w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>VISION &amp; VALUES:<\/strong>\u00a0Leaders identify,\u00a0with input from all stakeholders, the organization\u2019s principles or core values. Why does the organization exist and what does it stand for? Write a meaningful credo with buy-in from all silos.<\/li>\n<li><strong>INTEGRITY:<\/strong> Practice and regularly communicate the moral principles and purpose of the leadership team and the organization. Hold training for employees in leading with trust in their behaviors and interactions. Lose the \u201csales scripts.\u201d<\/li>\n<li><strong>PROMISES &amp; PROCESS:<\/strong> Ensure that leadership is held accountable for doing what they say they will do, and for regularly communicating the vision, values and promises to all stakeholders. Make this a daily function of your corporate responsibility team in collaboration with compliance and communications.<\/li>\n<\/ul>\n<p>Implement ways of doing things that translate the principles above into organized group behavior. Internally this includes the hiring and training of employees, structure of meetings, transparency of\/fair personnel policies, how decisions are made and accessibility to leadership. With external stakeholders (vendors, customers, community, etc.), trust can be enhanced using quantitative measurement, benchmark and screening \u201ctools\u201d like Trust Across America&#8217;s <a href=\"http:\/\/trustacrossamerica.com\/about.shtml\">FACTS\u00ae Framework<\/a>.<\/p>\n<p>About the Author:<\/p>\n<p>Barbara Brooks Kimmel is the CEO and Cofounder of\u00a0<a href=\"http:\/\/trustacrossamerica.com\/index.shtml\">Trust Across America-Trust Around the World<\/a>\u00a0whose mission is to help organizations build trust. Now in its seventh year, the program\u2019s proprietary FACTS\u00ae Framework ranks and measures the trustworthiness of over 2,000 U.S. public companies on five quantitative indicators of trust. Barbara is also the editor of the award-winning\u00a0<a href=\"http:\/\/trustacrossamerica.com\/order.shtml\">TRUST INC.<\/a>\u00a0book series and a Managing Member at <a href=\"http:\/\/www.factsinvestor.com\/\">FACTS\u00ae Asset Management<\/a>, a New Jersey registered investment advisor.<\/p>\n<p>Nominations are now open for the 7th annual <a href=\"http:\/\/trustacrossamerica.com\/cgi-bin\/nominations.cgi\">Top Thought Leaders in Trust<\/a>.<\/p>\n<p>Copyright (c) \u00a02016, Next Decade, Inc.<\/p>\n<div class=\"wp-best-social-bookmark\"><ul class=\"socials\"><li class=\"oknotizie\"><a href=\"http:\/\/oknotizie.virgilio.it\/post.html.php?url=https:\/\/www.trustacrossamerica.com\/blog\/?p=3268&title=How Leaders Build Organizational Trust\" title=\"Share this on oknotizie\"> <\/a><\/li><li class=\"twitter\"><a href=\"http:\/\/twitter.com\/home?status=How Leaders Build Organizational Trust &raquo; https:\/\/www.trustacrossamerica.com\/blog\/?p=3268\" title=\"Share this on twitter\"> <\/a><\/li><li class=\"delicious\"><a href=\"http:\/\/del.icio.us\/post?url=https:\/\/www.trustacrossamerica.com\/blog\/?p=3268&title=How Leaders Build Organizational Trust\" title=\"Share this on del.icio.us\"> <\/a><\/li><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>Leaders and their organizations must earn trust before they can build it. Failure to earn trust leaves the enterprise vulnerable to countless risks.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[45,404,420,394,397,390,400],"tags":[122,66,136,116,5],"_links":{"self":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/3268"}],"collection":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3268"}],"version-history":[{"count":3,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/3268\/revisions"}],"predecessor-version":[{"id":3272,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/3268\/revisions\/3272"}],"wp:attachment":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}