And every time, I respond with “What are you trying to measure or detect?”<\/p>\n
Similar to shoes, trust is not a “one size fits all” proposition. These are just a sampling of the trust assessment choices available to organizations, and most have their own tool and\/or assessment mechanism:<\/p>\n
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- Self-trust- see Rosenberg self esteem scale<\/a><\/li>\n
- Propensity to trust- see this assessment<\/a><\/li>\n
- Individual trustworthiness- take the Trust Quotient Assessment<\/a> from Trusted Advisor Associates<\/li>\n
- Internal trust including trust among team members, between teams, and trust between leaders and employees- see the Team Trust Index<\/a> from Stephen M.R. Covey<\/li>\n
- Organizational trustworthiness- see Trust Across America\u2019s FACTS\u00ae Framework<\/a> and the Trust Across America Corporate Integrity Monitor<\/a><\/li>\n
- Public perceptions of institutional trust- see Edelman Trust Barometer<\/a><\/li>\n
- Stakeholder trust- see the Conant Leadership Flywheel<\/a><\/li>\n<\/ul>\n
In most organizations trust is taken for granted, and maybe it’s because of the mistaken belief that “one size DOES fit all.” After all, most leaders think:<\/p>\n
- \n
- Trust is intangible<\/li>\n
- Trust can be taken for granted<\/li>\n
- Trust has no impact on the bottom line.<\/li>\n<\/ul>\n
And perhaps the greatest obstacle to trust…. many leaders have never thought about the word \u201ctrust\u201d or considered how it might impact business success. We hope these tools will help change that mindset.<\/p>\n
Barbara Brooks Kimmel\u00a0is the CEO and Cofounder of\u00a0Trust Across America-Trust Around the World<\/a><\/strong>\u00a0whose mission is to help organizations build trust. She also runs the world’s largest global\u00a0Trust Alliance<\/a><\/strong>\u00a0and is the editor of the award- winning\u00a0TRUST INC.<\/a><\/strong>\u00a0book series. In 2017 she was named a Fellow of the Governance & Accountability Institute, and in 2012 she was recognized as one of \u201c25 Women who are Changing the World\u201d by Good Business International.\u00a0<\/em>She holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.<\/em><\/p>\n
For more information visit our website at www.trustacrossamerica.com<\/a> or contact Barbara Brooks Kimmel, CEO and Cofounder<\/p>\n
Barbara@trustacrossamerica.com<\/a><\/p>\n
You may also join our Constant Contact mailing list<\/a>\u00a0for updates on our progress.<\/p>\n
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<\/a><\/p>\nPurchase our books at this link<\/a><\/p>\n
Copyright 2017, Next Decade, Inc.<\/p>\n
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- Propensity to trust- see this assessment<\/a><\/li>\n