{"id":4559,"date":"2019-12-10T09:16:41","date_gmt":"2019-12-10T14:16:41","guid":{"rendered":"https:\/\/www.trustacrossamerica.com\/blog\/?p=4559"},"modified":"2019-12-10T09:16:41","modified_gmt":"2019-12-10T14:16:41","slug":"trust-across-americas-10-ceo-trust-stories-2019","status":"publish","type":"post","link":"https:\/\/www.trustacrossamerica.com\/blog\/?p=4559","title":{"rendered":"Trust Across America&#8217;s 10 CEO Trust Stories 2019"},"content":{"rendered":"<p><a href=\"https:\/\/www.trustacrossamerica.com\/blog\/?attachment_id=4561\" rel=\"attachment wp-att-4561\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-4561 alignleft\" src=\"https:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/TAA_TrustAlliance_TrustInsights-Logo.jpg\" alt=\"\" width=\"167\" height=\"171\" srcset=\"https:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/TAA_TrustAlliance_TrustInsights-Logo.jpg 675w, https:\/\/www.trustacrossamerica.com\/blog\/wp-content\/uploads\/TAA_TrustAlliance_TrustInsights-Logo-293x300.jpg 293w\" sizes=\"(max-width: 167px) 100vw, 167px\" \/><\/a><strong>Our 2020 <a href=\"https:\/\/trustacrossamerica.com\/trust-insights.shtml\">Trust Insights<\/a>\u00a0series kicks off with the best trust-building stories of 2019.<\/strong><\/p>\n<p>As the year comes to an end, the news media routinely \u201ctreats us\u201d to the top &#8220;trust fails,&#8221; and 2019 is certainly no exception. This year we saw Boeing, Google, and the continuation of the Facebook trust saga take center stage.<\/p>\n<p>While media outlets hold fast to the belief that only \u201cbad news\u201d sells, Trust Across America-Trust Around the World was launched more than ten years ago, in part to tell the &#8220;good&#8221; stories that rarely get coverage.<\/p>\n<p>The following list is not about &#8220;feel good&#8221; PR, CEOs taking stands, philanthropy, \u201ccheck the box sustainability\u201d or a CSR project, but rather about high integrity leaders who understand the benefits that a long-term holistic trust-building strategy can have on their stakeholders.<\/p>\n<p class=\"p1\"><span class=\"s1\">While this is not the first year running our year-end review, this one was particularly challenging. Finding ten &#8220;trust in action&#8221; stories wasn&#8217;t easy.\u00a0<\/span><\/p>\n<p class=\"p1\"><strong>This diverse group of business leaders have gone beyond &#8220;talking trust&#8221; to sharing their strategy for building it.<\/strong><\/p>\n<p class=\"p1\">The following list is presented alphabetically:<\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Aron Ain, CEO Kronos<\/span><\/strong><\/p>\n<p>Aron <a href=\"https:\/\/www.theladders.com\/career-advice\/kronos-ceo-aron-ain\">builds trust<\/a> by focusing on &#8220;us&#8221; not &#8220;me.&#8221;<\/p>\n<p class=\"p5\"><strong><span class=\"s1\">Dr. Richard Baron, CEO of the American Board of Internal Medicine and the ABIM Foundation<\/span><\/strong><\/p>\n<p>Dr. Baron <a href=\"https:\/\/www.modernhealthcare.com\/safety-quality\/hospitals-physicians-try-rebuild-trust-patients\">offers insights<\/a> on building trust with patients.<\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Marc Benioff, co-CEO Salesforce<\/span><\/strong><\/p>\n<p>Marc <a href=\"https:\/\/www.theverge.com\/interface\/2019\/10\/23\/20927076\/marc-benioff-trailblazer-book-salesforce-ceo-capitalism\">considers trust<\/a> a company&#8217;s highest value and explains why.<\/p>\n<p class=\"p6\"><strong><span class=\"s1\">Anil Dash, CEO Glitch<\/span><\/strong><\/p>\n<p>Anil <a href=\"https:\/\/www.fastcompany.com\/90438527\/im-a-tech-ceo-heres-my-radical-plan-to-hold-myself-accountable\">discusses<\/a> the role personal accountability plays in building trust.<\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Hussein Fazal, CEO Snaptravel<\/span><\/strong><\/p>\n<p>Hussien <a href=\"https:\/\/betakit.com\/father-founder-snaptravels-ceo-finds-common-ground\/\">finds common ground<\/a>, shares responsibility and prioritizes transparency to build trust.<\/p>\n<p class=\"p6\"><strong><span class=\"s1\">James Filsinger, CEO Yapta<\/span><\/strong><\/p>\n<p>James <a href=\"https:\/\/www.geekwire.com\/2019\/yapta-ceo-james-filsinger-maintains-culture-growing-corporate-travel-startup\/\">stresses<\/a> maintaining culture and rowing in the same direction.<\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Fisk Johnson, CEO SC Johnson<\/span><\/strong><\/p>\n<p>Fisk is <a href=\"https:\/\/www.triplepundit.com\/story\/2019\/ceo-shares-how-transparency-helps-sc-johnson-address-global-crisis-trust\/82116\">transparently sharing the ingredients<\/a> in his products so consumers know what they are buying.<\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Beth Mooney, CEO KeyCorp<\/span><\/strong><\/p>\n<p>Beth is <a href=\"https:\/\/www.strategy-business.com\/article\/Leading-with-a-mission-mind-set?gko=195e4\">a strong advocate<\/a> for transparency, truth telling and a mission mindset.<\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Brian Niccol, CEO Chipotle<\/span><\/strong><\/p>\n<p>Brian <a href=\"https:\/\/www.cbsnews.com\/news\/chipotle-has-nurses-to-ensure-workers-really-sick-not-just-hungover\/\">talks about<\/a> the new food safety culture at Chipotle to address customer trust.<\/p>\n<p class=\"p1\"><strong><span class=\"s1\">Rami Rahim, CEO Juniper Networks<\/span><\/strong><\/p>\n<p>Rami <a href=\"https:\/\/thriveglobal.com\/stories\/five-things-you-should-do-to-create-a-fantastic-work-culture-with-rami-rahim-ceo-of-juniper-networks\/\">discusses building trust<\/a> as one of the 3 &#8220;Juniper Way&#8221; pillars<\/p>\n<p>Congratulations to all of these CEOs!<\/p>\n<p>Let\u2019s\u00a0<a href=\"http:\/\/trustacrossamerica.com\/cgi-bin\/alliance.cgi\">work together<\/a>\u00a0to build more trust in 2020.<\/p>\n<p>&nbsp;<\/p>\n<p><em>Barbara Brooks Kimmel\u00a0is the Founder of\u00a0<\/em><strong><em><a href=\"http:\/\/trustacrossamerica.com\/index.shtml\">Trust Across America-Trust Around the World<\/a><\/em><\/strong><em>\u00a0whose mission is to help organizations build trust. She also runs the world\u2019s largest global\u00a0<\/em><strong><em><a href=\"http:\/\/trustacrossamerica.com\/cgi-bin\/alliance.cgi\">Trust Alliance<\/a><\/em><\/strong><em>\u00a0and is the editor of the award-winning\u00a0<\/em><strong><em><a href=\"http:\/\/trustacrossamerica.com\/order.shtml\">TRUST INC.<\/a><\/em><\/strong><em>\u00a0book series. Barbara holds a BA in International Affairs from Lafayette College and an MBA from Baruch at the City University of NY.<\/em><\/p>\n<p>For more information visit our website at\u00a0<a href=\"http:\/\/www.trustacrossamerica.com\/\">www.trustacrossamerica.com<\/a>\u00a0or contact <a href=\"&#x62;&#97;r&#x62;&#x61;&#114;a&#x40;&#x74;&#114;u&#x73;&#x74;&#97;c&#x72;&#x6f;&#115;s&#x61;&#x6d;&#101;r&#x69;&#x63;&#97;.&#x63;&#x6f;&#109;\">Barbara Brooks Kimmel<\/a><\/p>\n<p>PS-<\/p>\n<p class=\"p1\">Why aren&#8217;t more business leaders choosing to publicly share their stories?\u00a0 This could be attributed to one of several factors:<\/p>\n<ol>\n<li>Trust is not believed to be a proactive business strategy<\/li>\n<li>Trust is viewed as a soft skill or taken for granted, and low trust is not considered a risk<\/li>\n<li>The crisis of the day takes priority<\/li>\n<li>Only the CEO can &#8220;own&#8221; trust to communicate it effectively. It can&#8217;t be delegated.<\/li>\n<\/ol>\n<p class=\"p3\">You may also join our\u00a0<a href=\"http:\/\/trustacrossamerica.com\/mailing-list.shtml\">Constant Contact mailing list<\/a>\u00a0for updates on our progress.<\/p>\n<div class=\"wp-best-social-bookmark\"><ul class=\"socials\"><li class=\"oknotizie\"><a href=\"http:\/\/oknotizie.virgilio.it\/post.html.php?url=https:\/\/www.trustacrossamerica.com\/blog\/?p=4559&title=Trust Across America&#8217;s 10 CEO Trust Stories 2019\" title=\"Share this on oknotizie\"> <\/a><\/li><li class=\"twitter\"><a href=\"http:\/\/twitter.com\/home?status=Trust Across America&#8217;s 10 CEO Trust Stories 2019 &raquo; https:\/\/www.trustacrossamerica.com\/blog\/?p=4559\" title=\"Share this on twitter\"> <\/a><\/li><li class=\"delicious\"><a href=\"http:\/\/del.icio.us\/post?url=https:\/\/www.trustacrossamerica.com\/blog\/?p=4559&title=Trust Across America&#8217;s 10 CEO Trust Stories 2019\" title=\"Share this on del.icio.us\"> <\/a><\/li><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>What better way to kick off our Trust Insights series than with a wrap-up of business leader&#8217;s trust building achievements in 2019.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[45,404,420,390],"tags":[122,144,136,116,5,453],"_links":{"self":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4559"}],"collection":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4559"}],"version-history":[{"count":17,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4559\/revisions"}],"predecessor-version":[{"id":4580,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/4559\/revisions\/4580"}],"wp:attachment":[{"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4559"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4559"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.trustacrossamerica.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}