What is a Trustlet™?
A Trustlet™ is a one-page case study in organizational trust containing links to short supporting articles to be read in advance of a discussion, and several potential discussion topics.
Each Trustlet will draws from a "real life," newsworthy, organizational trust challenge or success and written by members of our Trust Alliance or our Top Thought Leaders in Trust.
To gain a deeper understanding of the role of trust in organizational strategy. Trustlets compel participants to apply their theoretical ideas and practical trust experiences to real-world cases.
Organizational trust is not a "soft skill." Some of the strategic advantages of a high-trust culture are:
- Fewer crises and the ability to recover more rapidly
- A large trust "bank account"
- Faster decision making
- Higher employee engagement
- Greater innovation (high trust fuels high innovation, not the other way around)
- Increased long-term profitability
And because trust is usually ignored or taken for granted, its decline continues across all major institutions. Some of the warning signs of low trust include:
- Disengaged boards with minimal diversity
- Short-term profit maximization at all costs
- Decreasing CEO tenure and increasing compensation packages tied to quarterly earnings
- Siloized decision making
- Increasing regulation and larger legal and compliance departments
- High employee turnover
- Using CSR or sustainability "programs" as corporate window dressing
- Taking trust for granted or passing it off to the marketing department.
Who is the Intended Audience?
Following are some of the suggested audiences for Trustlets:
- Executive Education
- Undergraduate & Graduate Business Classes
- Work Teams in Any Organization
- Boards & C-Suites
- Workshops & Facilitated Discussions